Privacy Policy
Last updated: 25 August 2026
We take your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. If you have any questions, please contact us at [email protected].
1. Who We Are
New Creatation 3D Prints is operated by Joel and Amanda Whitington. We are the data controller for the personal information collected through this website, and we process it in accordance with UK GDPR.
2. What Information We Collect
Information you provide to us
- When placing an order: Your name, email address, delivery and billing address, and order details.
- When contacting us: Your name, email address, and the content of your message.
Information collected automatically
We may collect data about how you use our website, such as pages visited, time spent on pages, and the device and browser you use. This helps us improve our website and understand customer behaviour.
Children
We do not knowingly collect personal data from anyone under the age of 16. If we become aware that we have done so, we will delete that information promptly.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Send you order confirmations
- Improve our website and understand how customers use it
- Comply with our legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share it with third parties only where necessary:
- Service providers: Such as delivery companies, payment processors, and email platforms who help us run our business and fulfil orders.
- Legal requirements: Where required by law or to protect our legal rights.
We ensure all third-party providers handle your data securely and in line with UK GDPR.
Sub-processors we use
| Name | Service provided | Privacy policy |
|---|---|---|
| freewebstore | eCommerce platform, website hosting, and data storage | freewebstore.com/privacy.html |
5. Cookies
Our website may use cookies — small files stored on your device — to improve your browsing experience and help us understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how some parts of the site work.
6. Complaints
If you are unhappy with how we have handled your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Changes to This Policy
We may update this policy from time to time. We will update the date at the top of this page when we do. Your continued use of our website after any changes are posted means you accept the updated policy.
8. Contact Us
New Creation 3D Prints
Joel and Amanda Whitington
Australia
Email: [email protected]
Welcome to New Creation 3D Prints
A Christian family business crafting quality 3D prints with purpose.
We're a small Christian family business based in Cranbourne, VIC, passionate about designing and printing products that are practical, thoughtful and affordable. From education aids and homeschooling tools to custom creations, every print we make is crafted with care and intention.
Our machines handle everything from small detailed pieces to larger builds up to 350mm x 350mm, using a wide range of filaments — from everyday PLA and TPU through to engineering-grade materials like ASA, Nylon, PC and PPS. Whatever your project needs, we have the capability to bring it to life.
Whether you're browsing our catalogue, looking for a custom design, or want to pop in and see us locally, we'd love to hear from you. Reach out with your ideas — we can't wait to create something special for you! 😊
